Provider app
Dispatch settings
Service minutes, shifts, automation tiers.
Follow the numbered how-to on each step. Screenshots must match the capture brief (must-show elements) — not a random nearby screen.
-
1 Configure Dispatch settings
Goal: Set rush, service minutes, shifts, and automation authority tiers.
When: Tuning solver/monitor behavior.
Path: Account → Dispatch settings
Result: Dispatch policy persisted for monitor/solver.
- Open Account → Dispatch settings.
- Set same-day/rush options if offered.
- Set service minutes: yard load, deliver, pickup, dump, swap.
- Set re-sequence savings threshold.
- Under Shifts add/edit templates (start–end, days, break); set default.
- For each automation action choose Automatic, Suggest, or Human only.
- Save.
- Service minutes
- Leg durations
- Shifts
- Templates
- Authority tiers
- Auto/Suggest/Human
Screenshot must show: Dispatch
Configure Dispatch settings · Desktop
Configure Dispatch settings · iPhone