Overview
End-to-end flow
From booking a bin to completed pickup and weight ticket.
Use this page as the stakeholder narrative. Deep feature lists live under each role guide in the sidebar.
-
1 Customer books
Guest or signed-in customer picks fill, size, placement, address, and dates, then compares live provider deals and checks out.
- Book wizard
- Home three-step finder.
- Compare deals
- Sort/filter offers and Select this bin.
- Money
- Admin fee now; rental remainder per money lock.
Customer app — book a bin · Desktop 
Customer app — book a bin · iPhone -
2 Provider plans the day
Dispatch builds Plan routes, assigns drivers and trucks, sets dump sites, and publishes. Drivers receive Route; the office keeps editing live.
- Orders
- Confirm, assign, reschedule, collect offline pay.
- Plan routes
- Build, send, Needs you, Suggestions.
- Fleet / Maps / HR
- Bins, trucks, dumps, live map, timesheets.
Provider app — Plan · Desktop 
Provider app — Plan · iPhone -
3 Driver executes
Driver clocks in on Jobs, opens Route, navigates, scans, tips, and reports exceptions. Office Plan mirrors progress.
- Jobs + clock
- Shift punch and assignment list.
- Route
- Published legs, map, Recalculate, Tell dispatch.
- Scan / Job Detail
- Yard load → deploy → pickup → dump → yard return.
Driver app — Route · Desktop 
Driver app — Route · iPhone -
4 Complete, weigh, HQ watches
Scale tickets finalize weight; customers download slips; HQ watches needs-action orders and the live map.
- Weights
- Provider approves tickets; slip to customer.
- HQ Orders / Map
- Marketplace exceptions and GTA pins.
- Support
- Tickets from any role land with HQ.
HQ — Live Deliveries Map · Desktop 
HQ — Live Deliveries Map · iPhone